Shipping Policy

Shipping Policy

 

Summary

Orders will be processed 7 days a week

Order handling: 2-4 business days

Order Transit Time: 4-12 days

Shipping Process

After placing your order, you'll receive a confirmation email. This indicates we're processing your order, which typically takes 2-3 days to prepare for dispatch. Please allow an additional 4-12 days for delivery depending on which shipping method you choose at checkout.

Order Tracking

Once your order ships from our warehouse, you can track your package on shop in your confirmation email. We'll email you the tracking number within 24 hours after dispatch.

Delayed Orders

If the expected delivery time has passed and your package hasn’t arrived, delays may occur due to external factors like weather or peak shopping seasons. Please wait an additional 2 days, then reach out to us at Kingson78119@gmail.com

Cancellations

You can cancel your order within 1 hour using the “Changed Your Mind?” section in your confirmation email. If more than 60 minutes have passed, please contact us at Kingson78119@gmail.com

Damages

Upon receiving your order, please check for any defects or damage. If an issue is found, contact us immediately at Kingson78119@gmail.com accompanied with photos of the package, your order number, and a brief description of the problem. After our customer service team verifies the issue, you can choose either:
  • A full refund, or
  • A replacement product.

Contact us:

Email: Kingson78119@gmail.com

Phone Number: +16504458325

Address

17 Ogle Street, W1W 6AG, United Kingdom